Professional, Business and Information Services firms face numerous challenges in their business operations. Productivity trends continue to remain flat , while higher wages, commoditization of offerings, competition, and increasing operating costs have contributed in decreasing margins. Lower productivity is also due to limited use of technology and automation where high levels of manual processes are the norm.
While challenges and opportunities continue to present themselves, the key to success is to dynamically manage inputs and deliver consistent cost-effective outputs to customers.
CredenceIS provides solutions and services to augment service delivery capabilities and increase flexibility in services organizations. We deliver this by leveraging our scalable global delivery model and our strong practices and service lines.
Our solutions and services showcase our expertise. The successful engagements we have driven across the services industry have provided productivity, performance improvements, and lowered total cost of operations for our clients.
Management consulting, the practice of helping organizations to improve their performance, operates primarily through the analysis of existing organizational problems and the development of plans for improvement. Organizations may draw upon the services of management consultants for a number of reasons, including gaining external (and presumably objective) advice and access to the consultants' specialized expertise.
Manage mission critical IT infrastructure and data centers.
Project Delivery and Customer Management
Deploy solutions and services to automate project based services workflows and customer reporting.
Service Workforce Management
Attract, recruit, develop, and retain a diverse body of talent that brings innovative ideas, perspectives, and views to the workplace.
IT Service Consolidation post Mergers and Acquisition
Ensure timely completion of IT integration.
Service Enterprise Operations & Back Office Management
Transform operations, consolidate common services and improve back office efficiency, develop common service delivery tools and processes, and create shared capacities..
Delivery Assurance, Risk Management & Compliance
Automate stringent compliance processes using a risk-based approach to protect information, address threats quickly, and reduce costs and risks.